If you're pressed for time and can't visit our offices or agent outlets, download the relevant form listed below and send it to us. We will contact you and advice you of any additional requirements and/or payments to be made. These forms are in PDF format.

Application for New Applicants

In order to ensure the timely processing of your application, please submit your application form with all the supporting documents required and a signed copy of Subscription Terms and Conditions to any of our local offices . Electronic copies can also be e-mailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

• SKY Application Form
  
• Subscription Terms and Conditions (Read, understand and initial on all pages of the Agreement and complete the declaration page)
• SKY Application Supplementary 1 - Installation Map Form
  
• Guide & Requirements to submit - Read this before you submit your application 
  

NOTE: The submission of all or any of these documents does not guarantee that your application will be successful. We reserve the right to seek additional information regarding your application from third parties. Assessment of applications are based on several factors including your ability to pay the monthly subscription fees on time, access to continuous source of electricity, age and accessibility of SKY technicians or our agents to the installation location, among others. You are also NOT required to make any payments at this stage. Our customer service representatives will contact you with the outcome of your application shortly after it has been submitted to us with payment options and other information relating to your application.

Other Application Forms

• SKY Account Transfer Form
  

SKY Account Transfer Form is used to transfer account ownership of existing SKY Pacific account holder to a third party.

• SKY Account Type Changeover Form
  

SKY Account Type Changeover Form is used to request for your existing SKY Pacific account to be upgraded or downgraded from the current package or subscription plan.

• SKY Change in Account Details Form
  

SKY Change in Account Details Form is used to amend your existing SKY Pacific account details with us excluding the change of "Name" of the account. Details that can be amended via this form includes billing and installation address and contact details of the subscriber. To change name of the Account, please see "  SKY Account Transfer Form".

• SKY Disconnection Request Form
  

SKY Disconnection Request Form is used to make request to temporarily or permanently disconnect your SKY Pacific account.

• SKY Refund Form
  

SKY Refund Form is used to make request for refund of payments made to SKY Pacific.

• SKY Credit Card Payment Authority Form
  

SKY Credit Card Authority Form is used to authorise SKY Pacific to make a payment via your credit card. Payment authority is accepted for Master and Visa credit cards through this form.

• SKY Feedback Form
  

We welcome feedback from our valuable customers. SKY Feedback Form can be used to submit user feedback on a specific area of service.