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Sky Pacific Fiji

Support

Local & Regional Support

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Be rest assured that after you sign up to SKY Pacific, you will continue to get after-sale support on our products and services.

In Fiji, we have 4 branch offices in Suva, Nadi, Lautoka and Labasa, with a team of technicians available for Vanua Levu customers.

  • Suva - 29 Gladstone Rd, opposite Government New Wing Building, Suva CBD
  • Nadi - Shop 4 Aerotown Mall
  • Lautoka - 15 Vesi Crescent, Waiyavi Industrial Sub-Division, Waiyavi
  • Labasa - 10 Jaduram street, level 1

In other Pacific island countries, we have SKY Pacific agents on the ground so contact them and seek their assistance.

And we have a Call Centre that is operational from 8am to midnight, 7 days a week, all year round.

You can also email us any time and we will respond as soon as we can.

Our support services include:

  • Assistance with your SKY Pacific applications - face-to-face and on-line submissions
  • Pre-installation surveys by our technicians and advice on technical TV broadcast solutions
  • On-site installation and training on your SKY Pacific satellite equipment
  • Assistance with your billing queries - face-to-face, over the phone and on-line
  • Assistance with common technical faults - face-to-face, over the phone and on-line
  • Repairs and maintenance of your SKY Pacific equipment
  • Pay-per-view bookings
  • Processing of payments - face-to-face and via payment outlets

So contact us today if you need our support!

 

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