Contact Us

SKY Pacific Customer Care

Phone: 7003123
Digicel: 123 - free for Digicel users
Digicel Stores

Suva
Kadavu House
Damodar City
MHCC
Cumming Street
North
Labasa Retail Store
Savusavu Kiosk
West
Sigatoka
Nadi
Lautoka
Tavua
Bill Payment Methods:

    Payment Methods

    Recommended: USSD Bill Payment

    Now pay your Unwired & Sky Pacific bills from the comfort of your home, anytime of the day with Digicel recharge. Simply top up your Digicel Mobile and Dial *555# to make payment. Get up to 10GB mobile data free when you pay your bills with Digicel Recharge. Visit Digicelfiji.com for more details.


    Other Payment Options

  • Locations
  • - Digicel Retail Outlets
    - MH Bill-pay Outlets
    - Post Fiji Outlets

  • Money Transfer
  • - DMM - *888#
    - BSP SMS Banking - *277#
    - Post Fiji Outlets

  • Phone Banking
  • - ANZ Biller Code - 10202

  • Online Banking:

  • Bank Name BSP Bank ANZ Bank
    Account Number 80040131 12459132
    Account Name Digicel Fiji Limited-TV Digicel Fiji Limited-TV

    Important Notice: Selected Bill Pay methods will take up to 48 hrs. To reflect in the billing system, please ensure that payments through these outlets are made well in advance.

Join SKY

  1. Read and understand our Terms & Conditions
  2. Choose the Subscription Package most suitable to your needs
  3. Ensure you are equip with a valid photo ID, Landlords consent letter (If applicable), Installation Fee & first months subscription.
  4. Visit your nearest Digicel store and sign up today
Service Level Agreement

These minimum Service Level's will be maintained :-

  1. Outage to services for a customer must be fixed within 4 hours from time of fault being reported, otherwise rebates for subscription to be applied based on the sliding scale below-
    • 4-8 hours of outage - 1% rebate
    • 8-16 hours of outage - 2% rebate
    • 16-24 hours of outage - 3% rebate
  2. An additional 3% rebate will be applied for every 24 hours of outage.

These Service Level's and rebates are subject to the following conditions :-

  1. Rebates will not apply to sun spot outages, heavy rain in the area, incorrect usage or damaged equipment, force majeure and any act of God including but not limited to tsunami, cyclone or any instability which may cease electricity or other utilities in the area.
  2. The outage threshold for any disruptions caused by technical issues will be a minimum of 100 customers affected before these Service Levels will apply.
  3. There will be no minimum threshold for any disruptions caused as a result of billing irregularities and errors made on the part of Sky Pacific.